We’ve got you covered.

Shipping Protection gives you peace of mind while saving you time and money. To file a claim, you must have selected Route Package Protection at checkout. Route protection cannot be added after the order has been placed.

Route Shipping Protection is neither returnable nor refundable. Route Shipping Protection extends coverage for online purchases that are lost or damaged in transit or stolen immediately after the carrier’s proof of delivery where Route traces the transportation. Route App, Inc. (Route) is the named insured on the shipping insurance policy (“Policy”); Route Insurance Solutions (“RIS”), Route’s licensed producer entity, procures the Policy from SEG Insurance Ltd. Route through RIS, may receive compensation for its services. With respect to goods purchased on a subscription basis, adding Route Shipping Protection to an initial subscription purchase will automatically add Route Shipping Protection and the premium to all subsequent installments of the subscription.